Goally Penguin Logo with Sunglasses





GOALLY Limited Warranty

This product, except consumables or articles with limited resistance (e.g. battery, band, case), is warranted to the original purchaser to be free from defects of quality at the time of delivery for a period of one year from the date of purchase (“warranty period”). The Battery on a Goally device carries a warranty of 6 months from the date of purchase.

Screen Damage
If a device has screen damage it will not be accepted for warranty repair.

Battery Issues
Tablet batteries are expected to last at their full capacity for approximately three months. From there they will gradually degrade. Device replacement is recommended by the device’s second anniversary. If a device battery lasts under 90 minutes at 50% screen brightness it will be deemed defective, but only before the 180th day after purchase.

Redeeming Warranty
During the warranty period, and upon proof of purchase, the product will be repaired using GOALLY reconditioned replacement parts or the product will be replaced with the same or a similar reconditioned replacement model within a reasonable period of time. To obtain these warranty services, please take or send the product, postage paid, with a copy of your sales receipt or other proof of purchase that shows the date of purchase, to GOALLY.

There will be no parts or labor charge to you for valid warranty services. Due to the possibility of damage or loss during shipping, it is recommended when sending the product for service that you package the product securely and send it insured, return receipt requested.

Voided Warranty
The customer shall NOT have any claim under this warranty for repair or adjustment expenses if:
(1) The problem is caused by improper, rough or careless treatment;
(2) The problem is caused by a fire or other natural calamity;
(3) The problem is caused by improper repair or adjustment made by anyone other than a GOALLY service center;
(4) The case, band, glass or battery is damaged or worn;
(5) The proof of purchase is not presented when requesting service; or
(6) The warranty period has expired.

Implied Warranty
Neither this warranty nor any other warranty or guarantee, express or implied, including any implied warranty or condition of merchantability or of fitness for a particular purpose, shall extend beyond the warranty period. No responsibility is assumed for any incidental or consequential damages, including, without limitation, damages resulting from inaccuracy or mathematical inaccuracy of the product or loss of stored data.

Some states or jurisdictions do not allow limitations on how long an implied warranty lasts and some states or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion or limitation by a party of liability for death or personal injury caused by that party’s negligence. So the above limitations or exclusions shall not in such cases apply. This warranty gives you specific rights, and you may also have other rights which vary from state to state, jurisdiction to jurisdiction, or country to country. Nothing in this warranty affects your statutory rights.